Fully Managed Local or Wide Area Networks
With the costs and complexities associated with IT infrastructure and network management increasing, businesses are facing challenges meeting the increasing technology and network demands, hardware and software advancements, and other IT priorities such as network monitoring and support. We help our customers overcome these obstacles with our Managed LAN/WAN service, providing design, deploy, configure and monitor.
Whether you require seamless and reliable access across your local network or connecting multiple locations through a wide area network to either a local hosted data centre or cloud services.
Managed LAN/WAN Services
- 24/7/365 device & network monitoring
- 24/7/365 Single Point of Contact Centre (SPOC)
- Level 2 and 3 certified engineering support
- Specialists to proactively detect failures and initiate corrective actions
- Adds, moves and changes
- Firewall management
- Web Filtering support
- Patching remote or onsite (depending on level of support)
- SLA management
- Customer portal and trouble ticketing system
- Capacity management and planning
- Capacity upgrades
- Hardware / software patching and upgrades
- Security audits
- Routine Business Continuity planning